which cancels out all exterior noise.Ĭommercial telephone headsets do not have this technology. Or re design your environment if possible by increasing the distance between operators or use screens to help reduce the noise.ĭon’t confuse a noise cancelling headset with “Active Noise Cancelling” technology used on “high end Hi-Fi headphones like Bose Quiet Comfort etc. UPDATE: We now recommend the ProV-XL NC Ultra Noise Cancelling headset designed exclusively to combat the main problems with noise around the wearer and noise for the caller. Wear a binaural or 2 ear headset as this covers both ears, allows volume in both ears and makes it easier to concentrate on the caller. If you are experiencing noise around you then the only realistic options open to you to reduce that distraction is to: Standard Noise cancelling technology is not for the person wearing the headset, it’s for the benefit of the caller only.
With noise cancelling headsets, ambient back ground noise in your business is filtered out (in the microphone) so that the conversation between the headset wearer and the caller (customer etc) is magnified and other office noise will be barely discernible to the caller.
When a customer calls in to your business, they need the reassurance that the person they’re speaking to (wearing the headsets) are giving them their undivided attention and their needs are being met.